Essential Duties and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned:

• Achieve set sales goals and objectives.
• Understand marketplace trends relative to the footwear and wellness industry to make decisions and recommendations based upon customer needs.
• Acquire and maintain a working knowledge of product lines and services.
• Fully understand daily account operations and functions to ensure successful setup.
• Exercise independent judgement while introducing new products and services to new customers based upon customer safety and wellness needs, policies, and system requirements.
• Meet directly with customers, KAE, and RAM to gather information to make decisions on proper setup.
  • Determine best billing practices.
  • Determine the most efficient way to receive employee data.
  • Determine safety requirements.
  • Determine the breakdown of different departments and locations.
• Collaborate with the operations team to request the necessary setup requirements such as account groups, rep assignments, and special account functionality.
• Track and follow up on special setup requests.
• Introduce customer to customized website and account functions.
• Sell products and services to customers based upon identified needs and requirements during the setup phase.
• Track setup progress to ensure accounts are setup in a timely manner.
• Draft Supplier Agreements and submit for signature when necessary.
• Create and distribute marketing materials.
• Update and maintain command center users.
• Maintain a working knowledge of existing Key Accounts and distributors.
• Analyze requirements of ADF (automated data feed) and set up accordingly by strategizing with the customer and internal operations team.
• Log all sales activities in proper database.
• Generate and manipulate pivot tables including our internal sales data, CRM Advanced Finds and CustomFit Data.
• Collaborate and strategize with Regional Account Manager, Account Setup, Account Financial Services, Business Relationship Specialists and Customer Service to ensure an efficient and streamlined setup process for the customer.
• Work with the Key Account Executives, Regional Account Managers, and Business Relationship Specialists to grow business.
• Provide a smooth transition in account ownership to the assigned Business Relationship Specialist.
• Schedule initial onsite events.
• Coordinate calendars for events with available sales reps.
• Work closely with Traveling Sales Reps to ensure successful ordering events.
• Coordinate promos to drive sales growth.
• Perform account maintenance checks.
• Respond to both internal and external communications within a timely manner.
• Encouraged utilization of social media, specifically LinkedIn, to promote CustomFit in a manner that will lead to increased business relationships and sales.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate degree or equivalent from a two-year college or technical school or two (2) years of sales experience, or equivalent combination of education and experience.
• Intermediate level experience scheduling and coordinating travel arrangements.
• The ability to travel 10% of the time and overnight to events or trade shows.

• Excellent time-management skills and ability to manage multiple competing priorities.
• Superior verbal, listening and written communication skills.
• Advanced level of organizational and multitasking skills
• PC skills including intermediate skill level of experience using Microsoft Suite applications, especially Excel and MS Dynamic CRM, and Google Drive.
• Ability to process information quickly and take proactive action.