This position is responsible for managing TSMs’ activities, oversee TSM growth and development, and coordinate with functional leaders and process owners to ensure all systems are working properly, so timely and effective customer service expectations are met and/or exceeded at all times. Works toward and assist in the achievement of individual, team and department

This position is Remote Job Summary This position is responsible to act as the primary customer service liaison between the customer and the company and lead all efforts required for resolution of highly complex and escalated issues. De escalate, troubleshoot, plan, coordinate, and execute all activities required to reach resolution as quickly as possible. Pro actively co

Marenakos, a partner of Heritage LSG is seeking a self motivated, customer service oriented individual for a Front Counter Sales role. This full time Counter Sales/Customer Service position will focus on order entry at the sales counter with other related duties such as Weighing in and out vehicles, Daily Reconciliation, Answer Multi line Phones, Respond to Email, and var

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

The Customer Service Representative (CSR) Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone based customer service; documents communications with clients; handles specimen transportation; perf

Act as the subject matter expert and provide specialized support for NanoString's platforms Support Technical Engineering training initiatives for all NanoString platforms to enhance team capabilities by working with field specialists on developing course content and technical documents. Contribute to the development and maintenance of a comprehensive knowledge base, faci

This position provides a top level of expertise in both the front end and back end technologies, utilizing fine tuned troubleshooting techniques and internal and external resources and tools. They will work cross departmentally with Development, Product Management, Security, Subject Matter Experts (SMEs), and the Escalation team to reduce customer effort and case resoluti

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo