The old adage of "the customer is always right" only goes so far. When companies are faced with overbearing clients or customers with unrealistic expectations, it can create a host of problems. Nationally acclaimed corporate attorney Garret Sutton, author of "Toxic Client: Knowing and Avoiding Problem Customers," explains how these toxic customers can harm your employees and negatively impact the whole organization. Host Ti...
There are a lot of thoughts and beliefs when it comes to mature workers. While some information regarding this group may be true, there are also plenty of myths regarding the hiring and employment of the older demographic. Author Kerry Hannon, AARP's Jobs Expert, joins Tim Muma to figure out which phrases commonly associated with mature workers are true or false. Kerry offers us facts, practical insight, and a better unders...
Experts often talk about a candidate being a brand and marketing oneself to the employers. On the other hand, too much information could result in discriminatory acts - intentional or subconsciously - that could cost you a new position. Debra Wheatman, a Certified Professional Resume Writer and Career Coach, discusses the strategy of concealing parts of your identity when applying for jobs. She explains to Tim Muma how cert...
For some, retirement is a long-awaited vacation where they can enjoy the fruits of their labor. For others, it's a frightening proposition due to money, health or a host of other factors. Rick Martin, senior financial planner for Szarka Financial, gives the listeners key insights into the 8 reasons you should continue working even after "retirement." He explains to Tim Muma that whether you need to work or want to have a jo...
If you've ever had the chance to take a trip on a cruise ship, then you've seen how much time and energy goes into making it a fun and memorable experience. Of course, someone needs to be coordinating everything, and that falls on the shoulders of the cruise director. Butch Begovich, cruise director for Carnival Cruise Lines, joins Tim Muma to give us all the details on this intriguing career. Butch shares the keys to landi...
As cute and intelligent as many animals are, they still need help landing roles on TV or in movies. That is where studio trainers come into play, prepping them for high-flying stunts, sentimental scenes or your typical animal behavior...in front of tons of people, bright lights and cameras. Briana Messerschmidt, studio trainer for Hollywood Paws, talks with Tim Muma about this unique career. Briana describes why she got int...
With companies and other organizations relying on computer systems for functional and financial purposes, plenty of computer hackers are looking for ways to "break in" for their own gains. Fortunately, there are also ethical hackers trying to breakdown these systems; however, their goal is to help clients protect themselves and improve their security. Tim Muma talks to JD Nir, an associate security consultant with Independe...
The death of Prince drew tons of attention to his work as a musician and artist, including the number of pieces he had never released. Like many people across the U.S., Prince made some costly mistakes with his estate that will create a burden for his family and his legacy. Alex Menassa, senior financial planner for Szarka Financial, gives Tim Muma insight into how we can learn from Prince's poor planning, and what we shoul...
While a certain regulations may be created to protect people, it can create other potential problems for those who aren't aware of all the details. A recent change could have that exact effect, and investors need to be cautious. Les Szarka, founder, co-owner and CEO of Szarka Financial, talks with Tim Muma about the ins and outs of the new rule. Though it certainly is a benefit to investors and their best interests, Les exp...
Finding a way to standout from the crowd has always been a key to landing a new job. With so much information and competitive options available, job seekers need to find ways to make employers say, "Wow!" Mike Perry, president of Szarka Financial, uses his decades of experience in hiring to give job seekers the inside scoop on what hits home with potential employers. He tells Tim Muma the specific areas hiring personnel loo...